Frequently Asked Questions

What do I get with a VIP ticket?
Want Saturday 14th June to be extra special? Then a VIP ticket to Escape Into The Park is the way forward! This year the VIP will be hosted by none other than the world famous Hed Kandi!
Musically, Hed Kandi is all about style! To define that more clearly it would be true to describe this as predominantly vocal, soulful house, US garage and glittering disco - always deliciously fashionable, of course, with lavish productions to match. The area will comprise of an extravagant twin saddle span marquee, which will home the astounding Hed Kandi production and DJ's.

This year the VIP will include a café bar, serving a wider range of drinks and for the first time food; with tables and chairs in the garden incorporating a full table and waitress service.. you won't even have to walk to the bar to get your own drinks. Also Escape will provide even more luxury toilets, equipped with mirrors and running water, to make you feel right at home. The artist's also have access to this area so there is a good chance you could be mingling with the stars!

Are there any age restrictions?
Yes. Escape will not allow admission to under 5's.

What are the event opening times?
Saturday June 14th - Midday - Midnight
(Please note that all times are provisional and are subject to change)

What are the Ticket booking fees?
Day Ticket booking fee = £3.50
Booking Fees are included in the displayed ticket prices.

How do I get my tickets?
All tickets purchased after midday on the 11th June 2008 will NOT be dispatched to your address.
Please collect your tickets from the Box Office on the day of the event. When collecting tickets please bring photographic ID (passport/driving license) and the card used to book the tickets.
For further information please contact escapeintothepark@trinitystreetdirect.com


Is this site secure?
Yes, all your details are held securely on our systems. Your credit or debit card details are NOT retained by us. When processing payments, we use a SSL secure connection to the banks computers.

What name will appear on my Credit Card or Bank Statement?
"WP Escape Festival" payments will be handled by Trinity St's associate company, DirectPay Ltd in partnership with Datacash. DirectPay will appear on your card statement.

Can I get a refund?
Tickets are sold as non-transferable and non-exchangeable. Refunds are strictly at the Managements discretion. Please apply in writing to Escape into the Park Festival Customer Services, PO Box 4897, Warwick, CV34 9GT

Is there any disabled access?
Yes. The whole site is completely accessible to disabled customers.

Who can I contact if I have a query about this site?
Our contact details are below:

Name & Registered Office
Trinity Street Direct Ltd t/a Trinity St.
Third Floor
Eagle House
110 Jermyn Street
London
SW1Y 6RH

Tel: 08700 428 571
Email: escape@trinitystreetdirect.com

Registered in England and Wales with No. 03859996.
Trinity Street Direct Ltd is part of Trinity Universal Holdings Ltd.

Site Operated by Trinity St